Text 1
When a company tears down the walls between desks, something valuable happens: people talk. In an open office, a designer overhears a colleague puzzling over a problem and offers a fix on the spot; a question that once waited for a scheduled meeting gets answered in passing. Advocates argue that removing physical barriers removes social ones as well, so that ideas travel faster and collaboration becomes the natural texture of the workday.
Text 2
The management researcher Dana Reyes tracked employees at two firms in the months before and after each moved to a fully open floor plan. Reyes found that face-to-face conversation did not rise; it fell sharply. Stripped of any sense of privacy, workers reached instead for headphones and email, guarding their attention against a room full of interruptions. Reyes concludes that openness, past a point, can quietly suppress the very exchanges it was built to invite.
Based on the texts, how would Dana Reyes, the author of Text 2, most likely respond to the claim in Text 1 about open offices and collaboration?
